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Leadership

Doing What You're Told Only Makes You Average

Posted on by Tony Doody in Leadership | 1 Comment

You know the saying, “It’s better to be safe than sorry?” You know what’s better than being safe? Being extraordinary. People often make the mistake of thinking that doing all the tasks in their job description makes them excellent, even exceptional. But the job description is the starting point, not the destination. Great leaders (and top performers) are relentless in assessing current conditions and taking decisive, future-focused action. They don’t wait for someone else to tell them what to do; they make things happen.

Initiative is doing the right thing without being told. ~Victor Hugo (French writer)

Taking initiative can greatly improve potential for advancement, recognition and professional growth, yet many people sit back and wait for instructions. Here are a few thoughts on encouraging staff initiative:

1. Identify obstacles. Ask staff the question, “What is getting in the way of you taking initiative?” If time is an issue, help prioritize, remove or reassign tasks. For money concerns, assign a budget or identify alternative funding sources. If competency is a concern, identify training options. If experience is an issue, pair up with a coach or mentor for guidance in transforming ideas into reality.

2. Identify personal goals, strengths and interests. Most leaders understand employee strengths but have a lesser understanding of where people want to be–not necessarily what promotion or job title they want next, but what they hope to accomplish as a legacy in their career. Staff initiative, hard work and extra effort come easier when objectives align with personal motivation.

3. Celebrate small wins. Improving work processes, products, services, and systems that are a vital part of how the organization does its business often get ignored because they lack the attention and glory of big changes. But such initiatives are a great way to get noticed, build confidence and establish a skill set for bigger projects.

4. Remove the fear factor. Encourage (if not require) staff to try new things and cultivate an environment where staff can learn from both failures and successes. Provide a safety net to reinforce courageous actions and help people troubleshoot inevitable difficulties, setbacks and resistance. Adopt the Tom Peters mantra, “Reward brilliant failures and punish mediocre successes.”

5. Focus on culture. Peers and colleagues can either encourage or discourage staff from stepping up. Set the tone and promote a positive culture by visibly rewarding and praising individuals who regularly take action. Share examples that demonstrate initiatives that go beyond “BEST” practice and instead create “NEXT” practice.

6. Remove excuses. Bosses can and do choke off new initiatives and can seem unwilling to support new ideas. You must demonstrate support for initiative and encourage staff to fully prepare to present new ideas. As a leader, you need to clearly communicate what you expect, including

    • Research and data to support the idea.
    • Identifiable outcomes, benefits, risks and challenges.
    • Perspectives from a range of colleagues and constituencies.
    • Potential allies and partners who will support and assist in the implementation of an idea.
    • A realistic estimate of time, money and staffing requirements.

7. Be a courageous role model. Honestly evaluate your own track record in taking

initiative. Are your past attempts safe and incremental or are they balanced with a range of risk and reward? If you want to model initiative effectively, research opportunities—don’t over analyze—be courageous—move swiftly—and deliver results. Assess,

learn and refine as necessary. People will look to follow your lead, not just your words. They will do as you do, not just as you say.

To be successful, organizations (and leaders) need staff at all levels to think for themselves and take action without waiting for instructions. Irrelevance, isolation, and stagnation are real consequences that can result from lack of initiative. Leaders must help staff explore new ways to develop and execute transformative ideas so both individuals and the organization continue to grow.

Question: How is initiative rewarded in your organization?

Innovation Enforcers versus Innovation Appreciators

Posted on by Patrick Love in Leadership | Leave a comment

enforcer

Note: This is the first in a series of reflections on the Big Ideas Conference that took place on May 18-19, 2012 at Rutgers University, which was sponsored by The Jersey Alliance, Student Life at Rutgers, and NIRSA. This conference sold out 240 tickets that cost up to $189 each and was a conference the likes of which had not been seen in the history of student affairs (This is NOT hyperbole!). This article focuses on the context in which this innovative event was produced.

Given how innovative it was, The Big Ideas Conference certainly gave me the opportunity to reflect on innovation. However, I ended up not only reflecting on innovation but on the contexts within which Innovators attempt to innovate. I came away realizing that there are at least two “positive” contexts in which Innovators can attempt their work: Read more

Futures Forecasting: Not About the Weather

Posted on by Patrick Love in Leadership | Comments Off

rocket2

You can and should shape your own future; because if you don’t, someone else surely will. ~Joel Barker, futurist

We unthinkingly create our own future every moment of every day. Each action we take, each decision we make, we are shaping and creating Read more

When Goals Become Limits

Posted on by Patrick Love in Leadership | Comments Off

I am a goal setter. I set goals at the start of each year, each semester, even every weekend. What do I hope to accomplish? How much? How high? How far? I set goals in my work life, in my personal life, in my musical life, and in my running life. Goals help me stretch; goals help me go beyond where I have gone before. I want to run 250 miles in a month; I want to have a 50% response rate to an interest inventory; I want to reduce my email inbox to zero by Friday. Goals help me focus; goals help me envision success.

In a previous entry, I wrote about internal obstacles [link here]. Now, I’d like to focus on a particularly insidious internal obstacle–goals! It is insidious because Read more

Managing Your All-Stars

Posted on by Patrick Love in Leadership | 3 Comments

An important task of anyone in middle management is to identify and recruit high quality talent. Entry level staff tend to show up to professional meetings intending to impress, get noticed, and be on the lookout for that next opportunity. The purpose of networking for new professionals is primarily for the individual (which early in one’s career is not a bad thing!). But at some point we realize the value in noticing and identifying people who we would like to work alongside, and our emphasis turns toward Read more

The Antidote to Ambiguity: Values-Based Leadership

Posted on by Tony Doody in Leadership | 4 Comments

Isolated Hand Hollding Large PillWhat is your mission statement? How many people in your organization have read it? Understand it? Remember it? BELIEVE IT? And, how many of those who remain after answering those questions have actually adopted it?

Management books universally extol the importance of a mission statement. I have both suffered through mission development exercises as a staff member and been hired to facilitate these sessions. The process goes something like this: a group of senior administrators lock themselves in a room for an extended period of time; they debate, compromise, and craft lofty prose until they finally unveil (white smoke from chimney) their UNIFYING DOCUMENT. Shortly thereafter, they proudly display their statements on websites, placards, and business cards, then sit back and wait for the wisdom to trickle down to the masses. Much to their surprise, little change occurs.

The problem? Most mission statements are too long, too generic, too complex, and

so focused on the organization (not the consumer) that they have little meaning to the people in a position to execute them. Instead, leaders who set aside the mission statement and enact a VALUES-DRIVEN approach are likely Read more

Get Your Head Out of the Sand: Progressive Leaders Use Social Media

Posted on by Tony Doody in Leadership | 3 Comments

headinsandLost amidst stories about Farmville and Anthony Weiner’s inappropriate tweets is the tremendous potential for digital leadership. The platform, whether LinkedIn, Twitter or Pinterest, doesn’t matter. Today’s most progressive leaders are recognizing and leveraging the benefits of social media. For those who dismiss digital initiatives as a distraction, it’s time to stop making excuses, learn enough to make informed decisions, and focus on the future.

Social media serves to humanize leaders and reveal authenticity in a way that a biography on an organizational website cannot. Leaders who share values, thoughts, and their personality with their followers can imbue trust and respect over time. The reach and efficiency of communication that social media affords was unthinkable just a few years ago. So why haven’t more leaders taken advantage? Here are a few Read more

Great Leaders Deliver High Impact Presentations

Posted on by Tony Doody in Leadership | 6 Comments

femalespeakeratpodiumPeople underestimate the power of a good presentation. I’ve delivered public speaking and electronic presentation training to corporate executives, college students, and colleagues for two decades. People have told me they’ve gained business accounts, aced classes, nailed conference presentations, received awards, and landed jobs using presentations that benefitted from the simple, yet powerful, lessons of my training. Presentations matter, and great presentations help distinguish you and serve as

Read more

No Clothes Leadership and 7 Ways to Avoid It

Posted on by Tony Doody in Leadership | 2 Comments

noclothes2Every leader needs to surround him/herself with people who will give honest feedback. When a leader heads down a questionable path, when his idea is unrealistic, or when she’s deaf to the pulse of what’s happening, someone needs to fearlessly point out that “the emperor has no clothes.” Sadly, this kind of intervention rarely occurs, and leaders are largely to blame.

As critical as assessment is to developing leadership competency, those in positions of power don’t ask for much of it. Jim Kouzes and Barry Posner, authors of the Leadership Challenge, analyzed data from more than 70,000 individuals who completed a thirty-item behavioral inventory and found Read more

5 Ways To Diversify Your Development And Be A Rockstar In Your Field

Posted on by Tony Doody in Leadership | 7 Comments


Most higher education professionals haven’t had very diverse experiences. They move steadily from an undergraduate degree to Master’s and PhD and settle into a career without ever leaving the sanctity and homogeneity of an institutional setting. As professionals, they travel to conferences, attend educational workshops, and read journals and books, all focused SPECIFICALLY in their discipline. Advancement and praise are afforded to those who further divide the proverbial pie of theories and research relative to their expertise into smaller bits of unexplored terrain. If one takes a “big picture” view, this fairly standard and narrowly focused approach is limiting and can serve as an endless loop of inbreeding that ultimately leads to complacency and ineffectiveness. Consider Steve Jobs’ perspective: “When people don’t have enough experiences, enough dots to connect, they end up with very linear solutions without a broad perspective on the problem.”

Here are 5 suggestions designed to give you and your team

a broad range of new perspectives by Read more

Because That’s The Way We Do Things Around Here

Posted on by Tony Doody in Leadership | 7 Comments

monkeyHave you ever looked at a situation and asked why something was done a certain way and been met with the stern reply, “Because that’s the way we do things around here” or some variation? Most of us have, and there’s research that sheds some light on the issue.

Harry Harlow was an American psychologist best

known for his controversial social experiments on Rhesus monkeys. In one of his experiments, he placed five monkeys into a cage and hung a banana at the top of the cage, high out of reach. He then placed a stepladder in the cage so that the monkeys could climb up and grab the banana. When the first monkey climbed to the top to reach for the banana, ALL five monkeys were sprayed with freezing cold water. Read more